Endorphins Running
Endorphins Running
DROPS

Privacy Policy

Endorphins Running LLC ("ERL") is committed to protecting your privacy and ensuring your personal information is kept secure. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including the Endorphins app. By using our services, creating an account, or attending events, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of personal information, including:

1.1 Personal Identification Information:
When you create an account, sign up for membership, or attend an event, we may collect details such as your name, email address, phone number, and other contact information.

1.2 Payment Information:
If you purchase a membership or event ticket, we collect your payment details, such as credit card number, billing address, and expiration date. We use third-party payment processors to securely handle transactions, and we do not store your payment information.

1.3 Activity Data:
We collect information about your participation in running activities, such as event attendance, running performance, and training progress. This data helps us personalize your experience and improve our services.

1.4 Technical Data:
We collect data such as IP address, browser type, and device information when you use our app or visit our website. This helps us optimize your experience and monitor site performance.

2. Age Requirement

Endorphins Running LLC services are intended for users aged 18 or older. By creating an account or participating in our activities, you confirm that you are at least 18 years of age. We do not knowingly collect personal information from individuals under the age of 18. If we learn that we have inadvertently collected such data, we will promptly delete it.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Delivery:
Your information helps us provide the services you request, such as processing memberships, organizing events, and offering personalized training programs.

3.2 Communication:
We use your contact information to send important updates, event reminders, and other relevant information. You may also receive marketing communications, which you can opt out of at any time.

3.3 Payments and Transactions:
We use your payment information to process your transactions securely. Payment data is handled exclusively by third-party payment processors.

3.4 Analytics and Improvement:
We analyze data to improve our services, user experience, and product offerings. This includes feedback from surveys and reviews, as well as usage data from the app.

3.5 Security and Fraud Prevention:
We use your data to maintain the security of our platform, monitor for fraudulent activity, and enforce our terms and conditions.

4. Data Security

We take the security of your data very seriously. The Endorphins app uses best-in-class security measures to ensure your personal information is protected. These include encryption, secure access protocols, and regular security audits. While no system is entirely foolproof, we strive to protect your data to the highest industry standards.

5. Information Sharing

We may share your personal information in the following circumstances:

5.1 With Service Providers:
We work with trusted third-party providers who help us deliver our services, such as payment processors and event management platforms. These providers are required to protect your information and use it only for the services they provide on our behalf.

5.2 With Business Partners:
We may collaborate with sponsors or partners for events, promotions, or additional services. In such cases, we may share necessary information to facilitate these services.

5.3 For Legal Reasons:
We may disclose your information if required by law or to protect our rights, safety, and property, or those of others.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes compliance with legal obligations, resolving disputes, and enforcing agreements.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

7.1 Access and Correction:
You can request access to the information we hold about you and ask for corrections if any of the information is inaccurate.

7.2 Data Deletion:
You have the right to request that we delete your personal information, subject to certain legal obligations.

7.3 Marketing Opt-Out:
You can opt out of receiving promotional communications at any time by following the unsubscribe instructions in our emails.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and app. These tools help us understand user behavior and personalize content. You can manage your cookie preferences through your browser settings.

9. Children's Privacy

Endorphins Running LLC does not knowingly collect personal information from individuals under the age of 18. If we discover that a minor under 18 has provided us with personal information, we will promptly delete such information from our records.

10. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in the U.S. By using our services, you consent to the transfer of your information to the United States.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. When significant changes are made, we will notify you via email or other communication methods. We encourage you to review this policy regularly.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:

Email: tyler@endorphinsrunning.com